My Touch Smart Timer Troubleshooting

Now, wondering why your TouchSmart Plug-in Timer abruptly stopped working. If so, you want to continue reading, as we’ve outlined some tips in this article to simply support you resolve the issue rapidly.

myTouchSmart simply offers a decent approach to an innovative smart home and they have an extensive variety of products, each focused on making your life simpler and smarter.

My Touch Smart Timer Troubleshooting

Now, through their products, you are simply able to save up both your energy and money. Their smart switches and dimmers are extremely easy to package as all of them are totally Wi-Fi allowed and they have keys for both indoor and outdoor lighting.

What can you do if myTouchSmart Plug-in Timer is not Working?

Simply try These Troubleshooting Tips:

1. Power Cycle Your Device

Power cycling simply involves switching off/on a device or unplugging it and then plugging it back. You will simply achieve this by unplugging the device from the outlet and then just waiting for about 60 seconds before plugging it back in.

Therefore, if your myTouchSmart Plug-in Timer is not working, the initial thing to do is power cycle it. Ensure you wait 30 to 60 seconds before plugging the device back and turning it back on. This should get your device up and running again. If this doesn’t solve the problem, try the next troubleshooting tip.

2. Uninstall and Reinstall the App

A bug in the app can also simply cause your myTouchSmart Plug-in Timer to stop working and you can fix this by uninstalling and reinstalling the app.

Therefore, uninstall the app on your smartphone and install it again. Apart from fixing the bug, this also ensures that you have the most current version of the app—to appreciate all added features. Next, you need to clear the Cache from your phone and also delete any folder/files of the app.

3. Reset the Plug-in Timer

Now, if the above tips fail, then resetting the device is your finest bet to solve the issue. Resetting the device will automatically return it to its factory settings, and this action might clear all bugs within the device.

If you are not sure how you can reset myTouchSmart Plug-in Timer then the process is straightforward. All you simply need to do is locate the reset button on your device and then press it. You will find the reset option at the lower right corner of the device.

You’ll need a thin material like a needle to simply press the button. Now, once you’ve pressed the button down, wait for about 5 seconds for the timer to reset to its factory settings. More frequently than not, factory resetting the device will fix the ‘not working bug’. But if the reverse is the case with you, then you will simply see the next step.

4. Contact myTouchSmart Support

Now, as mentioned, the first three troubleshooting steps above should fix your faulty device. But if none of the tips above worked for you, then get support from the manufacturer. myTouchSmart has a devoted product support line that is Toll-free and you can get it from their website.

FAQs (frequently asked questions):

• How do you set the timer on my myTouchSmart Plug-in?

You simply need to press the device’s ‘my on time’ button and then use the arrow buttons to set the required time that fits your schedule.

After that, you need to wait for 5 seconds, then simply press the ‘my off time’ button, input the time you want using the arrow buttons, and you need to press ‘my off time again’. You simply need to use the above instruction to set multiple ON/OFF times. A blue LED light should be visible to show you that pre-sets is/are active.

• How do you add my TouchSmart to Alexa?

Here is how you can simply add my TouchSmart to Alexa:

• You need to download the Alexa app from the play store and simply open the app.
• After that, you need to click on the Menu button, and from the drop-down, select ‘Skills and games’.
• Now, you need to locate the myTS skill and enable it.
• At last, you just have to follow the directions on the screen to finish linking the myTouchSmart to Alexa.

You can simply locate the ‘Smart Home’ section of Alexa and click on add the device to add myTouchSmart.

• What you can do if myTouchSmart Plug-in Timer not connecting to Wi-Fi?

You simply need to check the app if your myTouchSmart is not connecting to Wi-Fi. There are probability your device disconnected from the Wi-Fi and you need to reconnect it back to the Wi-Fi network.

You also need to test the strength of your Wi-Fi signal by tapping the “test Wi-Fi connection” option near the smart device to check if it is strong enough to pair with your device.

After that, you need to ensure that your Wi-Fi, Bluetooth, and location are turned on and simply make sure your Wi-Fi is connected using the 2.5GHz band and not the 5GHz as your device won’t link to the Wi-Fi if it is using the 5GHz band.

Conclusion:

The myTouchSmart brand produces smart home devices that make your life calmer and more comfortable. Their products are advanced and they have a support team that you can talk to within working hours, Monday to Friday.

Now, as with other myTouchSmart devices, the Plug-in Timer works fine, but it could occasionally malfunction.

If you’ve ever worried or are presently having issues using your Plug-in Timer, the troubleshooting above might help you solve the problem in due time without having more difficulties.